Calm Hearts Collective and wwww.calmheartscollective.com Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING wwww.calmheartscollective.com (HEREINAFTER REFERRED TO AS THE “SITE”). 
This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.
IMPORTANT NOTE: By using the Site and/or purchasing, viewing, downloading, or otherwise signing up to receive Calm Hearts Collective email list newsletter, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, printables, worksheets, workbooks, website materials, and/or (hereinafter collectively referred to as the “Site, Courses, Services, and/or Products”), you voluntarily agree to be bound by this Privacy Policy. 
If you have any questions about this Privacy Policy, please contact Bethany or Rachael at [email protected]
If you do not agree with the terms of this Privacy Policy, do not use or browse the Site. 
Definitions
“Company”, “We”, “I”, “Our”, or “Us” means Calm Hearts Collective and www.calmheartscollective.com. 
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Bethany or Rachael, Calm Hearts Collective or wwww.calmheartscollective.com, and any and all written or downloadable material purchased, viewed, or otherwise offered on wwww.calmheartscollective.com, such as blog posts, graphics, designs, documents, information, templates and materials.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.
“Site, Courses, Services, and/or Products” means wwww.calmheartscollective.com, Content, email list, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, printables, worksheets, workbooks, website materials, and/or available on the Site.
“Site” means wwww.calmheartscollective.com and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement:
The Site and its Content are owned by Calm Hearts Collective.
Calm Hearts Collective is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.
3. What kind of Personal Information do we collect?
Personal Information You Provide: 
When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the product purchased, or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers. 
Personal Information Automatically Collected:
Through use of the Site, the Company may use data collection technology, such as Google Analytics, Jetpack, etc. (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site. Generally speaking, this includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, your IP address (with location information), and whether you view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes only and to improve the viewer experience.
4. What if the Personal Information we have about you is incorrect or you want to update it?
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would like to update what we have, please contact us at [email protected]. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
5. When do we collect Personal Information?
We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Courses, Services, and Products, download our freebies or resources, subscribe to our newsletter, fill out a form, browse the Site, view Content, make purchases, enter any of your Personal Information on the Site, and/or when you contact us by email, submit an inquiry through our contact form, register for a webinar or event, participate in surveys or promotions, leave comments, interact with our social media accounts, or otherwise communicate with us. If you're just viewing the Site, you won't be required to provide personal information to browse.
If you're outside of the EU: if you sign-up to receive any freebies, downloads, webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will automatically be added to our email list to receive free email messages from us. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email us at [email protected] to be unsubscribed from future messages.
If you're IN the EU: if you sign-up to receive any freebies, downloads, webinars, recordings, courses, or services from the Company, or purchase any products or services from us, you will only be added to our email list to receive free email messages from us if you affirmatively consent to receiving such messages. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any questions, or difficulty unsubscribing from those emails, email us at [email protected] to be unsubscribed from future messages.
6. How do we use your Personal Information?
When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our Site in order to better serve you.
To allow us to better serve you in response to your customer service requests.
To administer a contest, promotion, survey, or other Site feature.
To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
To send periodic emails regarding the Site, Courses, Services, and/or Products.
To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.
7. Do we share your Personal Information with anyone?
In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:
in order to comply with an investigation, law enforcement inquiry, government entities, courts, or other third parties as required or allowed by applicable law, such as for legal and/or safety purposes.
Third-party service providers that provide products, tools, platforms or services to us, such as email-list building, website management, customer service, account maintenance, and performing other activities and services related to the management and running of our company.
Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc. that offer functionalities and services to use their services through our website (i.e., pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site, your information will be shared with those platforms to complete those functions and activities. 
Third-party advertising purposes, such as advertising on social media platforms (i.e., Facebook and Instagram) to track and categorize your interests and behavior on our Site for the purposes of marketing and advertising to you. We share information with these companies, and these companies may collect information, including your actions taken on the Site, through tracking methods such as Cookies. These third-parties may also possess or get information about you from your behavior/actions: directly with the third-parties; on/from other websites, mobile apps, or companies that the third-party companies work with; or from your interactions with advertisements the third-party companies show you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.
We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. 
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Calm Hearts Collective is not responsible for any unauthorized use by that third party.
We may use third-party services, such as analytics, payment processors, and email marketing providers, to help operate our website and business. These third parties may collect information in accordance with their own privacy policies. Calm Hearts Collective is not responsible for the privacy practices or unauthorized actions of third parties.
8. How do we protect your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. The Site is scanned for security breaches using, for example, malware removal software. 
We take reasonable measures to protect your Personal Information. Our website uses industry-standard security measures, including Secure Socket Layer (SSL) encryption where applicable, to help protect information transmitted through the Site. We do not request or transmit credit card information by email.
Your Personal Information is stored behind secure networks and is accessible only to individuals who need access to perform their job responsibilities or provide services on behalf of Calm Hearts Collective, including trusted contractors or service providers who are required to maintain the confidentiality of your information.
Payment transactions are processed securely through third-party payment processors. We do not store or process your full payment card information on our own servers. Please refer to the privacy policies of the applicable payment processor for information about how your payment information is handled.
9. Do we use 'cookies' or social media pixels?
Cookies. Calm Hearts Collective uses cookies and similar technologies to help our website function properly, remember your preferences, analyze website traffic, and improve your experience. We may also use cookies provided by trusted third-party service providers, including website analytics, email marketing, payment processing, and other tools that help us operate and improve our business.
We use cookies to:
Ensure the Site functions properly.
Remember your preferences and settings.
Analyze website traffic and visitor interactions using tools such as Google Analytics.
Improve the performance, functionality, and user experience of the Site.
Support our marketing and business operations.
You can choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features of the Site.
Social Media Pixels. At this time, Calm Hearts Collective does not use social media pixels (such as the Meta Pixel or Pinterest Tag) to track visitors for advertising purposes. If we choose to implement these technologies in the future, we will update this Privacy Policy accordingly and use them in accordance with applicable laws and the privacy policies of the respective social media platforms.
10. Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by emailing us at [email protected].
11.While using the Site, Courses, Services, and/or Products, you may create a username and/or password for login. It is your responsibility to keep the username and password safe. You are also responsible for any actions which occur through the use of your username/password, whether completed by you directly or through the use of your account. You shall notify us immediately by email a [email protected] of any unauthorized use of your login information or any other security breach. Please log out at the end of each session to prevent any unauthorized use of your account or login information.  
You may not share your username/password or login information with anyone other than yourself. We are not responsible or liable for any loss or damages as a result of your failure to protect your login information or your unauthorized sharing of same.
12.Calm Hearts Collective uses Google Analytics to help us understand how visitors use our Site so we can improve its performance, content, and user experience. Google Analytics collects information such as pages visited, time spent on the Site, browser type, device information, and general geographic location. This information is collected in aggregate and does not identify you personally.
Google Analytics uses cookies and similar technologies to collect this information. You can learn more about how Google collects and processes data by visiting Google's Privacy Policy and related resources.
If you wish, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to limit or disable cookies. Please note that disabling cookies may affect certain features or functionality of the Site.
13. California Online Privacy Protection Act ("CalOPPA")
CalOPPA requires commercial websites that collect Personal Information from California residents to post a conspicuous Privacy Policy explaining the information collected and how it is used and shared.
Pursuant to CalOPPA:
Users can visit our Site anonymously, although certain features (such as purchasing products, subscribing to our email list, or submitting contact forms) may require you to provide Personal Information.
A link to this Privacy Policy is located in the footer of our website.
Our Privacy Policy link includes the word "Privacy" and is clearly titled "Privacy Policy."
Any updates to this Privacy Policy will be reflected by revising the "Last Updated" date at the bottom of this page.
14. Children’s Online Privacy Protection Act (“COPPA”):
We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site.
If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by emailing us at [email protected]
15. Fair Information Practices
In the event of a data breach involving your Personal Information, Calm Hearts Collective will take reasonable steps to investigate the incident, mitigate any potential harm, and comply with all applicable legal notification requirements.
If notification is required by applicable law, we will notify affected individuals via email (when available) and/or by posting a prominent notice on our website within the timeframe required by law.
16. CAN-SPAM Act of 2003:
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives you the right to stop certain commercial emails from being sent to you, and outlines certain penalties for commercial entities or persons who violate the law.
We collect your email address and name so we can:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders of a course, product, or service.
Send you additional information related to your course, product and/or service.
Market to our mailing list or continue to send emails to you after the original transaction has occurred.
Email you a newsletter with free information and advertising certain Products, Services, and/or Courses we offer.
In accordance with the CAN-SPAM Act, we agree to the following:
We will not use false or misleading subjects or email addresses.
We will identify the email message as an advertisement in some reasonable way.
We will include our business mailing address and/or physical address in our emails.
We will monitor third-party email marketing services for compliance. We use Kit to send our emails to you.
We will honor opt-out/unsubscribe requests quickly.
We will allow users to unsubscribe by using the appropriate link at the bottom of each email.
TO UNSUBSCRIBE:
You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email you receive from us. You may also contact us at [email protected] to request removal from our mailing list. We will promptly honor your request in accordance with applicable law. Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related communications regarding purchases, account information, or other administrative matters when necessary.
17. Your General Data Protection Regulation ("GDPR") Rights
If you are located within the European Union ("EU"), you may have certain rights under the GDPR, including the right to:
Know how long we retain your personal information. We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal, accounting, or reporting obligations, resolve disputes, enforce our agreements, or until you request that we delete it, unless we are legally required or permitted to retain it for a longer period.
Access, correct, update, or request deletion of your personal information.
Withdraw your consent to our processing of your personal information where consent is the legal basis for processing. Withdrawal of consent does not affect the lawfulness of processing that occurred before your withdrawal.
Lodge a complaint with the appropriate supervisory authority in your jurisdiction.
Provide only the personal information reasonably necessary to enter into a contract or receive our products or services. We will not require you to provide unnecessary personal information as a condition of doing business with us.
18. Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the following information: Calm Hearts Collective
Website: https://www.calmheartscollective.com 
Mailing Address: Calm Hearts Collective, 5325 S Fort Apache Rd., Ste D #1075, Las Vegas, Nevada 89148
Email: [email protected]
Last Updated: July 29, 2026